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Underline Team
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Bob Thompson

Founder & CEO

Bob Thompson is the Founder & CEO of Underline, a venture-backed company focused on deploying intelligent infrastructure for U.S. communities. Prior to founding Underline, Bob served as SVP & Head of Corporate Finance Solutions for Guardian Life, where his mandate ranged from Treasury & Liquidity Risk Management, to Capital Markets Strategy and Balance Sheet Optimization, Corporate Development, M&A, and Strategic Investments. During his tenure with Guardian, Bob led a number of strategic initiatives, including serving as Chairman and President of Guardian Investor Services and Guardian Strategic Ventures. Over the years, Bob has led multiple efforts including acting as Head of Capital Markets for a boutique insurance bank and Group Head of the Special Transactions Group at CIBC World Markets, working with the UBS Global Structured Products Group, and executing various first-of-their-kind derivative/concentrated risk transactions. In 2009, Bob and his wife founded One Life Missions, operating in the U.S. and internationally; as a result, Bob has worked in various missions and relief capacities in the U.S., Haiti, and Guatemala. Bob attended Georgetown University’s School of Foreign Service, earning a Bachelors in Science of Foreign Service.

Founder & CEO. Formerly at Guardian Life & UBS, & Founder of One Life Missions. Passionate about faith, family, community, Man Utd (the greatest football club), & innovating through complex problems.

Mark Kropilak

General Council

Mark Kropilak serves as General Counsel for Underline. Mark is an attorney and business leader with vast experience in the areas of infrastructure investments, acquisitions, technology commercialization, and utility valuation. He has served as General Counsel and SVP of Business Development for large regulated utilities engaged in the water and wastewater profession. Mark spent over 20 years with Aqua America where he completed over 200 acquisitions and growth ventures, establishing the platform for investing over $2 Billion, growing the company from 250,000 customers to over 950,000 customers. Prior to Aqua, Mark was associated with Morgan Lewis and subsequently served as Of Counsel for Saul Ewing working on various regulatory matters. Mark has also served as CEO of a start-up water treatment company and has been a Board advisor to other technology companies engaged in water quality measurement and cloud-based applications for plant operators. Mark holds a law degree from Columbia University, an EMBA from Villanova University and undergraduate degrees in Economics and Accounting from Saint Vincent College.

Legal. Formerly GC, BD, and CEO at water utilities & CEO of technology co. Passionate about family, work, hiking with a dog that doesn’t bark, and kayaking.

Tiffany Kretler

Senior Controller

Tiffany Kretler is the Senior Controller for Finance at Underline. She started her career at Deloitte focused on external audit for the private and public sector, then she was headhunted to join Toyota Financial Services to complete or lead international and domestic internal audits. At ARYZTA, a global food manufacturer, she was the subject matter expert for the Americas region in all things internal audit and internal controls; she synergized three companies’ policies into one standard operation procedure program for finance and operation functions and poise the region for long-term growth. When she joined the SunPower team, she led an outsourced accounting team to grow a commercial asset portfolio from 80 to 110+ assets. Tiffany has sharpened her experience developing and testing financial controls, operational controls, and internal policies and has been trained in auditing, preparing, and reporting financial statements, in both an internal and external role. Tiffany graduated with honors at Indiana University with a BS in Accounting, BS in Operations Management and a minor in Spanish. She is passionate about leading teams, initiatives, and projects in her professional and personal life.

Accounting, Finance & Operations. Previously at Deloitte, Toyota, ARYZTA, IJM, and SunPower. Passionate about social justice, learning new cultures via food & travel, live music, cooking, and Indiana sports.

Community Networks

Lance Addison

Dir. National Head of E&C

Lance Addison leads Underline’s national and local fiber network Engineering, Construction, and Operations. He has more than 25 years of Wireline and Wireless industry experience in a variety of Operational, Financial, Construction, EHS, Logistics, and Employee Development support disciplines. Lance has been involved in building more than 30,000 route miles of fiber. Most recently, Lance was the Director of Telecom Operations for a Quanta Services business unit. Quanta is the nation’s largest publicly held (NYSE: PWR) Infrastructure Services Contractor with annual revenues exceeding $11B. Over the past two decades, Lance has held senior management positions on both the Network Owner and Network Contractor segments of Wireline/Wireless industry including President/COO of Bear Communications, where he led a team of 1000 people building the business from $50M to $200M in revenue, and Vice President of UniTek Global Services, a preeminent Engineering, Procurement, and Construction (EPC) firm that focuses on large FTTP/x construction builds. Preceding network owner leadership roles include Charter Communications—the second largest cable provider and competitive local access providers Everest Connections (now Consolidated Communications) and McLeodUSA.

Network Construction & Operations. Formerly at Neighborly with 25+ years of telecom leadership experience. Passionate about the Packers, great vodka, & having fiber internet service at the lake cabin.

Kyle Glaeser

Dir. Emerging Networks

Kyle Glaeser is the Director of Emerging Networks at Underline. He started his career as a network design engineer working on projects for Google Fiber, AT&T, Verizon, and FTTH builds around the world. Using his background in GIS, Kyle created scripts and models to drive efficiencies into network designs, shaving millions of dollars off large builds. He began implementing GIS based innovations into the design, construction, and financing of large FTTH builds. After seeing a number of projects explode past their projected budgets, he created a program to use LiDAR collection data and autodesign tools to accurately analyze a market’s cost before construction. Through this work, Kyle took an interest in information infrastructure as the basis of smart city technologies, developing network architectures that are custom tailored to communities infrastructure needs. Upon learning about the emerging open access market and software defined networking, he became passionate about developing specific network use cases and architectures that would propel the open access model forward as the network of the future.

Network Architecture & Autonomous Infrastructure. Previously worked on a broad range of telecommunications projects around the world. Passionate about rural communities, music, and disc golf.

Reid Drapp

GIS Manager

Reid Drapp is the GIS Manager at Underline. Utilizing a Master’s of Science in GIS, along with his detail oriented approach to OSP network design, Reid specializes in geodatabase maintenance and the creation of automated QA/QC processes. Reid has more than a decade of experience working with geodata and was previously GIS Lead at Foresite Group, where he worked on the FTTH buildout of Huntsville Utilities and Verizon fiber deployments in cities including Seattle (WA), Cleveland (OH), Nashville (TN), and Knoxville (TN). Before Foresite Group, Reid was at Atlantic Engineering, working on Google Fiber in Austin (TX), and Actavo, building FTTX in the Caribbean. His expertise also includes a focus on value engineering and using GIS analysis to highlight design inefficiencies and equipment constraints to reduce costs and produce an accurate data driven billing of materials. With his versatile skill set and knowledge of both the geospatial and network engineering fields, Reid can efficiently guide a project from conception to completion, and be involved in both the technical aspects as well as the day-to-day production.

GIS & Network Design. Previously at Foresite Group working on FTTx projects, QAQC processes, geodatabase maintenance, and published web services. Passionate about music, outdoor activities, and DIY home improvement.


Jason White

Head of Engineering

Jason White leads Engineering at Underline. For more than 30 years, Jason has provided thought leadership, guided cultural change, and applied his technological expertise to industries ranging from biotechnology and healthcare IT, to food processing, documentation management, digital wellness, and blockchain. Jason has repeatedly built innovative teams that pragmatically challenge the status quo, and has guided those teams to success. His previous major deployments have been in biotechnology and healthcare IT, in which he grew large teams of full-time employees, managed multi-million dollar budgets and helped close acquisitions and exit events by demonstrating technological excellence. Jason connects the dots between business vision, organizational structure, and technology strategy.

Systems Architecture & Engineering. Large-scale deployments in Healthcare IT & Biotechnology. Passionate about family, nature, and elegant architectures.

Network & Cloud

Kinan Shahid

Head of Cloud, Network, & Operations

Kinan Shahid is the Head of Cloud Strategy & Network Operations at Underline. He has more than 20 years of experience leading data-driven innovation to drive business transformation, and the design and deployment of large and small-scale service providers globally. Before joining Underline, Kinan spent more than 3 years at C-Spire where he was a C-level advisor for all telecom businesses, setting 3-5 year technical and organizational strategies roadmaps for the multi-service. While at C-Spire, Kinan also architected and redesigned the State of Mississippi’s infrastructure to meet future needs. Kinan has proven success in the areas of strategy, architecture, business impacts, commercial value, budget planning, and developing end-to-end solutions. He is a hands-on leader with a passion for innovating technologies, focused on delivering competitively superior technology solutions to the business while growing people in the organization and creating high-performance and effective teams. Kinan is an entrepreneurial and visionary leader, fostering a team culture that is passionate and collaborative and drives innovation and strategic impact. He has a bachelor's and a master's degree in Information Technology.

Network Architecture & Engineering. Previously worked on designing large-scale service providers & data centers around the world. Passionate about family, outdoor, & knowledge.

Hari Rajagopalan

Senior Network Engineer

Harikrishna Rajagopalan is the Senior Network Engineer at Underline. After graduating with a Masters in Telecommunications, Hari started his career as a Voice and Telecommunications Engineer setting up Call Center Technology. Working as a Network Engineer at AT&T and GE, he gained competence in both Service provider and Data Center Networking. He was the sole Network Engineer at Drew Marine managing more than 70 locations connected via MPLS technology. At Interactive Data, part of NYSE today, he helped design and maintain a world wide network which specialized in market data and ultra low latency networks. At Dell Technologies, he was a member of a global team of Network experts which dealt with highly escalated and complicated issues of Enterprise and Data Center Network Technologies. Throughout his career, he built and designed network infrastructure which was cutting edge as well as practical and is continuing the same at Underline.

Network Engineering. Previously worked on Campus, Enterprise, and Service Provider networks. Passionate about family and outdoor activities.

Jason Thibodeau

Senior DevOps Engineer

Jason Thibodeau is the Senior DevOps Engineer at Underline. His background includes managing on-prem as well as cloud infrastructure for multiple large organizations including Tripadvisor, CVS/Health, and j2 Global. He brings a wealth of experience in infrastructure management, automation, and systems design to the group. Jason specializes in removing unneeded complexity and distilling systems to their minimum-necessary complexity, while maintaining or enhancing functionality. His deep knowledge and experience managing diverse systems gives him the type of intuition needed to build innovative, stable, and performant systems that integrate the latest technologies without compromising their integrity.

DevOps Engineering. Previously managed large scale infrastructure in cloud, on-prem, and hybrid environments across a variety of industries. Passionate about family, technology, and the outdoors.

Gideon Akowuah

Network Engineer

Gideon Akowuah is a Network Engineer at Underline and has previously worked for CenturyLink, Amazon, Level 3 Communications, Zayo, and Philips Healthcare. As a network engineer for these groups, he helped plan, design, and implement networks all over the United States. GIdeon helped build the network to support the first Amazon robotic sortation warehouse in Aurora Colorado.

Network planning, design, implementation and support. Enjoys family, sports, movies, education, and learning about investing.

Therese Same

DevOps Engineer

Therese Same is a DevOps Engineer at Underline where she is focused on Cloud Architecture to improve organizational infrastructure. As a Cloud Solutions Architect and Security Engineer, Therese has more than 5 years of experience in networking and operating deployments, and designing, provisioning, and managing highly available, fault-tolerant and scalable infrastructures. Therese has designed and improved organization infrastructure by integrating cutting-edge technology to improve cloud security, monitoring, governance & compliance, as well as application delivery and data protection.

Linux System Administrator and Cloud Architect focused on improving organizational infrastructure. Enjoys driving progress, constantly learning, watching movies, and cooking.

Network Security

Roy Coleman

Senior SecOps Engineer

Roy Coleman is a Senior Security Operations Engineer at Underline. He has more than 19 years of experience with modern information technology and tools across various industries and platforms. His background includes work with financial extranets, telecommunications service providers, the defense industrial base, and software development companies. As a career contractor, Roy has worked for companies including Raytheon and General Dynamics, in roles that include leading task orders for the Information Technology Directorate, and managing information assurance and certification efforts for federal agencies. He has been recognized for his leadership in cybersecurity on defense and national security related projects. Roy’s experience with Open Source has led him to specialize in integrating effective security solutions with operations on limited budgets.

Security Engineering. Previously worked in/alongside the defense industrial base on infrastructure security, assessment/authorization, and security compliance. Passionate about family, community, and all things technology.

Product & Design

Coty Beasley

Head of Product & Design

Coty Beasley is the Head of Product and Design at Underline. His background combines Product Design, Product Management, and Computer Science to hone software experiences to be usable, intuitive, and communicative. A specialist in early-stage technology ventures, Coty has founded multiple startups and worked with all sizes of companies in a variety of domains. These experiences have exposed him to complex work in artificial intelligence, healthcare outcomes, medical devices, telecommunications, civic tech, fintech, robotics, and physiology. This broad exposure and generalism lend a formidable knowledge base of subject matter and user behavior that can be applied across multiple domains. As a member of Underline, he provides the product vision and strategy, working alongside engineering and business to create novel software solutions that bring their software-driven network to life. In addition, he is deeply involved in the company's brand development, establishing visual and educational narratives that resonate with communities.

Product & Design. Formerly led Product at Neighborly. Early-stage technologist passionate about human-computer interaction, connectivity, and indoor farming.


Josemar Luedke

Principal Software Engineer

Josemar Luedke is the Principal Software Engineer at Underline. He has more than ten years of experience building software. Josemar has worked in every aspect of software development from ideas to architecture to Backend APIs and Frontend User Experiences. His expertise in all these areas gives him the perfect knowledge about what is required to build efficient, scalable, maintainable software platforms. Previously to Underline, Josemar worked as Principal Software Engineer at Neighborly, working on financial services tools to create community demand for projects. In the past, Josemar helped build the first open-source crowdfunding platform for creative projects. Today, it is the biggest crowdfunding platform in South America. Josemar is passionate about open source software; and believes that shared solutions are the foundation for efficiently building the next generation of software services while elevating the quality of the projects.

Software Engineering. Formerly at Neighborly with deep expertise building user experiences and maintainable software. Passionate about Open Source, family, coffee, and landscape photography.

Jeff DeFond

Senior Backend Engineer

Jeffrey DeFond is a Senior Backend Engineer at Underline. Their background includes development and deployment of healthcare compliance data platforms to keep healthcare organizations compliant on public clouds. Jeffrey previously worked at ClearData as an early employee where they helped to evolve that platform from simple reporting to automatically remediating resources not meeting various healthcare related compliance standards. They bring experience in writing and deploying scalable and maintainable code. Jeffrey wants to make the world a better place to live in, and specializes in answering “yes and” to challenges.

Software Engineering. Previously worked in the healthcare compliance space, creating ingest and reporting platforms. Passionate about science fiction, horror movies, and pets.

Thomas Esposito

Software Engineer, Systems Integrations

Thomas Esposito is a Software Engineer at Underline focusing on API and Integration execution. He has 6 years of experience at companies ranging from startups to AT&T. Thomas has worked with a variety of technology environments in a full stack capacity, building both backend services and frontend components to consume them. His experiences have shaped his passions for system integration and information infrastructure.

Software Engineering. Previously worked at BLDG25 and AT&T, working with system integrations for business operations and automations. Passionate about VR, programming, and learning.

Eugene Yakhnenko

Senior Frontend Software Engineer

Eugene Yakhnenko is a Senior Frontend Software Engineer at Underline. He has more than ten years of experience in building web interactive content. Previously worked on an applicant recruiting platform with 100K new monthly users and a POS for event tickets with 10M yearly cash flow. His background includes work with point of sale software, content management systems, event scheduling, and candidate evaluation platforms. His experience has shaped his passion for clean, intuitive, and accessible user interfaces that help users fulfill their goals seamlessly. Eugene enjoys making life easier for the web user, crafting programming language interpreters and learning how complex systems function.

Software Engineering. Passionate about family, nature, and art. Enjoys crafting language interpreters, hiking, and photography.

Capital Markets & Knowledge Science

Rahul Aggarwal

Head of Capital Markets

Rahul Aggarwal is Head of Capital Markets at Underline. He has 25 years of experience in a variety of corporate finance, structured finance, investment-related and entrepreneurial roles. Prior to Underline, Rahul was a Managing Director at the Guardian Life Insurance Company of America, where he helped form Corporate Finance Solutions, which served as an internal investment bank, consulting organization and strategic investment unit (including funding for the company and corporate venture capital). Rahul started his career in corporate finance at Donaldson, Lufkin & Jenrette, then transitioned to venture capital/private equity at Frontenac Company and thereafter, fixed income structured finance sales and trading at UBS. Rahul also helped start a pioneering software as a service (SaaS) technology company in the San Francisco-bay area in the late 1990s, and also worked at two start-up insurance-related specialty finance companies in New York City. Rahul has an AB in Mathematics and Economics, AM in Economics and MBA, all from The University of Chicago.

Capital Markets. Formerly at Guardian Life, UBS & DLJ. Passionate about health & fitness, kiteboarding, new adventures, being outside, and getting to the bottom of things.

Will Glad

Data Scientist

Before joining Underline as a data scientist, Will served in a variety of machine learning and analytics roles applying cutting edge techniques to real world problems in business and government. He began his data career at Uber as an analyst embedded with the Applied Machine Learning and Data Operations platform teams, prior to joining the Marketplace Personalization team. He then served as a data fellow with Delta Analytics and worked in conjunction with IDEO.org to develop a modeling approach to analyze housing outcomes for city government financial counseling recipients. He also founded the Deep Sheep Project, where he developed a neural network-based computer vision system to automatically classify wildlife images for the California Department of Fish & Wildlife. He did his graduate study in applied & computational mathematics at Johns Hopkins University, where his research focused on new methods for causal inference techniques for time series data.

Data Scientist. Formerly data analytics & machine learning at Uber, & founded the Deep Sheep Project. Passionate about intelligent decision-making systems, environmental science, imaginative art, & learning new things daily.

Nashwa Khalid

Data Analyst

Nashwa Khalid is the Data Analyst at Underline. Passionate about data-driven decision making to maximize impact, she joined Underline after an extensive career in global health. Nashwa has successfully implemented evidence-based interventions to bridge health delivery gaps in Ghana, Pakistan, and the USA. Nashwa received her Master’s degree from The Fletcher School, Tufts University where her research focused on the nexus between foreign direct investment and entrepreneurship-led development in emerging economies.

Data Analytics. Formerly project evaluation and management in health equity research. Passionate about human-centered design, digital art, and rowing.


Jaime Espinosa

Dir. Industry Partnerships & Supply Chain Management

Jaime Espinosa is the Director of Industry Partnerships & Supply Chain Management at Underline. He has over 20 years of experience in Sales, Account Management, Project Management, Market Development, Consulting and Engineering. He has experience managing sales growth and experience with multi-channel distribution and account strategy domestically and internationally with multi-million dollar and long term revenue accounts. He started his career as a Project Manager with General Electric performing technical analysis, sales support, project viability, and supervising the refurbishment of power generation plants using PC-based supervision software SCADA, and PLC-based automation. From General Electric he went to Corning Optical Communications where he held different roles over 15 years: Field Engineer and Project Manager, Systems Engineer responsible for the Latin American markets, National Broadband Stimulus Account Manager responsible for a network of business associates and recipients of federal funding for broadband infrastructure projects, Manager for National Contractors, and Manager for Market and Business Development for Carrier Networks where he created the business strategy for Municipalities, Electric Membership Cooperatives and Rural Electric Cooperatives, and the next generation of FTTx projects in the Americas.

Market Strategy & Industry Partnerships. Previously Network Design and Market Development at Corning for a broad range of FTTx projects across the Americas. Passionate about family, innovation technology, sailing, and soccer.

Eva Arevuo

Head of Marketing & Comms

Eva Arevuo leads marketing and communications for Underline. Eva is an experienced communications strategist, with a passion for social impact ventures, civic tech, and urban innovation. Before joining Underline, Eva led marketing and communications for Neighborly, managed a team of six as the Innovation Team Director at Small Girls PR, working on clients like GE, and ran corporate and executive communications at Change.org. Eva has also consulted on brand, policy, communications, and product marketing for a number of startups, investment firms, and advocacy groups. She has deep experience with brand positioning, strategic partnerships, executive thought leadership, content strategy and creation, and coordinated grassroots marketing campaigns. Taking central communications roles, Eva has developed core branding and big ideas—from the power of business to scale social impact, to the role of city leaders to deliver opportunity to residents, and the impact of open access fiber networks to transform communities across the U.S. Eva was born and raised in London, and has a BA from the University of Oxford and Princeton University.

Communications, Marketing, & Community Engagement. Formerly at Neighborly & Change.org. Passionate about access to education, libraries, public transport, Arsenal F.C., & boxing.

Christine Marlowe

Community Engagement Manager

Christine Marlowe is the Community Engagement Manager at Underline. Passionate about connecting with the very people who live, work and socialize in specific communities, who make each so unique, Christine has had the pleasure of working closely with numerous constituencies while representing all levels of government– at the federal, state and local levels. Previously, Christine worked for the Democratic Leader, U.S. Senator Charles E. Schumer, as well as represented numerous NYC and NYS agencies for various infrastructure projects. She has experience developing and implementing brand messaging and strategic communication plans, in addition to dynamic public outreach strategies and community engagement events. Christine attended The University at Albany and earned her Master of Arts degree in Organizational Communication.

Community Engagement. Previously developed and implemented dynamic community engagement programs and public outreach strategies for federal, state and local governments. Passionate about running, soccer, and cooking.